Category: Legislation
Is your hotel ready to negotiate the sustainable commuting mobility plan?
Because of rotating shifts, seasonality, and peripheral or island locations, the hotel sector is one of the major “silent” recipients of the new Law 9/2025. Imagine a hotel where night-shift staff commute to work at 10:00 p.m. because there is no public transport at that time, or an isolated resort where 120 waiters or housekeeping staff share […]
The new Customer Service Law reshapes consumer protection: what’s changing and how to prepare
In sectors where the customer experience is built on dozens of micro-interactions, the quality of customer service can make all the difference. Law 10/2025 establishes, for the first time in Spain, a comprehensive framework for how companies must organize, provide, and demonstrate the quality of their customer service. Adapting to these new obligations poses significant […]
The European Union’s Data Act and its impact on the tourism sector
The new European Data Framework transforms the role of hotels in the digital economy. The Data Act gives back to establishments control over the information generated by their connected systems and opens opportunities to innovate, optimize costs and strengthen their competitiveness. Hotels are at the epicenter of a data economy whose rules have just changed. […]
The new coastal regulations may put an end to the extensions of maritime-terrestrial concessions
Extensions of concessions along the Spanish coastline are under European pressure. Following several rulings inspired by the case law of the European Court of Justice and infringement proceedings brought by the European Commission, the Spanish Government is preparing to reform the coastal regulations to require prior tendering for their award and extension. For a nation […]
What non-European investors in the Spanish hotel sector need to know regarding foreign direct investment (FDI) control in Spain
During 2025 hotel investment in Spain broke a record by going above €4 billion (+ 21% higher compared to 2024). The investor profile encompasses hotel groups, family offices, private investors, funds and investment firms. Although home investors took center stage once again, international capital also played an important role, predominantly European investors, although capital from […]
The EU promotes the elimination of the VAT exemption on short-term rentals
Directive (EU) 2025/516 introduces a significant reform in the VAT scheme applicable to short-term rentals, which is set to take effect on July 1, 2028. The reform will mean that rentals of accommodation to the same person for a maximum of thirty nights will be subject to VAT, on the basis that this type of […]